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by Misty Santoro
1/10/2012

" I can really sum up what I need to say in three words: JEFF IF AMAZING! Not only is he quick to respond to initial emails when trying to get pricing and other information, but he follows through during the entire process. I had what he thought was a windows file missing, but it turned out to be a little more due to my own fault of trying to fix the issue on my own (big mistake, but lesson learned). Jeff called to let me know the real issue with my computer and give me a diagnosis and a price quote. He backed everything up so I would still have my priceless memories of my thousands of pictures I had on my computer. After getting my computer back I had an issue with my audio device and Jeff was quick to respond to my follow-up email and get on the phone with me and remotely correct that issue as well. While working on the audio issue he noticed I had multiple virus software and coached me on the importance of only having one making it easy to understand while not talking down to me for not knowing. Jeff was great to work with and most importantly, he knows his stuff. I have heard horror stories of others going to Geek Squad and paying more and getting less. My sister is currently going through Geek Squad (for warranty reasons) and has sent her computer there four times for the same reason I know that problem would never happen with Jeff. I don't wish computer issues on anyone, but if you have them, do yourself a favor and let Jeff fix it!"

by Lee Stinehelfer
9-9-10

"After having an incredibly horrific experience with the Geek Squad at Best Buy I found Jeff with Neotec Computer. Probably the best personal experience combined with the expertise of a well seasoned IT. I had 3 computers he was working on all at the same time. I was thinking that he was going to charge me for 3 separate computers but when he was finished in about 2 hours he charged me an hourly rate. So when one was installing and updating he was working on the others. Not only was he so productive he also gave me some tips on how to further protect my network. With free support and the in house, yes I said In House appointment he came to me and worked on my computers so I didn't have to disconnect everything and transport them to him. Great business model! So not only was he about a 1/3 of the price of Best Buys Geek Squad, he actually fixed the computers in house cheaper than 1 computer I had the Geek squad do which turns out wasn't even fixed when I got it back. I'll definitely use Jeff at Neotec again for my next computer melt down. "

by Alfonso del Granado
2/18/2008

"At the Oak Brook Surgical Centre, we spent weeks interviewing tech support providers. We selected Jeff as our front line man, while a larger organization was chosen as our second line (against the recommendations of the tech committee). We lived to regret the second decision, while Jeff has proven to be an absolute gem, demonstrating a remarkable flexibility and competence far beyond that of the lamentable larger organization. Jeff and Neotec are highly recommended."

by Jeff Pawlowski
6/9/2010

"Jeff has been doing IT repairs and updates for me since 2006. He does a great job and thinks "out of the box" when problem solving and determining what the best and most cost effective solution should be. His service is a much needed part of running a small business such as the one I am running. I would highly recommend Jeff and Neotec Computers to anyone who needs this type of assistance for their day to day computer issues and maintenance needed periodically to keep your system running at its peak performance. Jeff Pawlowski President, Monument Homes, Inc."

by Dan Grebel
6/9/2010

"Jeff took the time to understand my IT related needs, review the problem and provide a solution that was within my means and added suggestions for preventative maintenance."

by Chuck Albanese
6/11/2010

"Jeff has done considerable work for us and has done so with consistently good results and an honest approach that is hard to come by these days. I would recommend Jeff for any spyware and virus removal, computer repair, and wireless and networking needs at the office and even at home."

by David Hambright
6/17/2010

" After having a bad experience with Best Buy Geek Squad I found Neotec in the yellow pages and have now had Jeff come to my business approximately 5 times and I plan to continue using his services. I am a happy customer. David Hambright"

by Gary Knaus
6/24/2010

"I have utilized Jeff's services twice - once when my hard disk crashed and a second time when I needed to upgrade my business computer system. He quickly grasped the system requirements, recommended equipment that would cost effectively meet my needs and successfully installed the new system."

by Patrick Voss
6/17/2010

"I've hired Jeff on several occasions to assist with minor to major computer issues and data recovery. He is TERRIFIC to work with...very personable, speaks to me in my language, explains very clearly what is going on technically and does whatever he can to achieve the outcome I'm looking for. He is the only person I would call when I have a computer question or problem. Use him, you won't be disappointed!"

by Dave
6/24/2010

"Jeff has come to my location 4-6 times, once for a total laptop crash and he save my rear end in his remedy for that catastrophe. He responds quickly, gets here on time, and gives me a good result, so I continue to look to Jeff for my IT support David"

by Jill N.
5/9/2010

"Jeff at Neotec was awesome! Not only did he pick up and deliver my laptop, but his service was quick and affordable.

Unfortunately, my laptop crashed and he helped me find a new laptop.

Its service like Neotec's that is hard to find these days. I would highly recommend their services to anyone."

by Bridget Shahan
6/17/2010

"Jeff has assisted me with various IT/computer issues several times over the past few years. He has always responded promptly, and he has always known how to solve my hardware and software IT issues. I strongly recommend Jeff."

by Nik
6/14/2010

"I wanted to introduce you to a small business owner that I have been fortunate to be able to find and use when my computers systems have experienced issues. Like many of you our computers systems are extremely important at work and at home, and when something goes wrong we all need someone that is knowledgeable, expedient, trustworthy and reasonably priced, though the latter seems not to matter as much when I’m in a crunch and really need my pc to be fixed. Anyway, I happened to see a Geek Squad car in our subdivision the other day while pulling out of my drive way to go to work and I immediately thought of sending an email to everyone to introduce you to Jeff Bingham.

"Jeff is a small business owner who operates Neotec Computer Inc based here in Naperville. Over the years I’ve seen the good, the bad and the ugly when I comes to companies and “consultants” that offer computer repair services. I highly recommend Neotec as I found Jeff to be extremely knowledgeable at assessing my pc issues and then mapping out what needed to be done to fix the problems. Jeff also performed his work promptly, was very professional and offered his services at a very competitive price. Ultimately, I continue to use Jeff’s firm for all my computer repair issues because I have come to trust that he cares about my business, and goes out of his way to answer my calls, or to stop by my office on short notice to get my pc’s back up and running much faster than his competitors.

"I rarely go out of my way to recommend a company, but I had such a positive experience with Neotec I felt compelled to offer up their info to all that may be interested. Should a pc issue ever arise and you help fast, please call Jeff to see what he can do to get you operational again."

by Tracey L
3/14/2010

Neotec came to my house and removed the virus, tuned up my computer and made it fast again. IN 1 HOUR !!! They did miracles. I rate them 11 stars. Thank you Neotec

by Randy K
4/1/2010

The Geek Squad told me that they would have to reload my computer and I would lose everything. I didn’t feel right about them so I thought I would check around. I called Jeff at Neotec and he seemed really knowledgeable. I made an appointment and he came and fixed the problem. He DIDN’T have to reload the computer and I DIDN’T lose everything It is good to find a real professional. I don’t know why the Geek Squad is in business

by erik h
07/05/2007

Best I've ever seen: I spent 3-4 days looking for a new network support company. Most of them never even called me back. NEOTEC called me the next day and stopped in my office the day after. NEOTEC keeps their promises, is friendly, and has a huge amount of knowledge. The best part is they don't try to sell you anything you don't need. They live by the logic of keeping it simple and effective. I would highly recommend NEOTEC to anyone who has any sort computer problems

by another1gohl@...
05/24/2007

WOW: I hired Neotec to manage my company’s network. They made HUGE changes. We are much more efficient and I can spend my time running a company

a Yahoo! Local User
04/12/2007

Better than the GEEK: They were able to fix my networking problems. I would be out of business if they didn’t save me.

by mikedelphi
04/06/2007

didn't think anyone could save my computer: after spending 4 hours on the phone to Bombay tech support i knew that there had to be a better way. I called Neotec Computer and the same day they had it fixed. Why didn’t I call them sooner?

by a Yahoo! Local User
03/31/2007

SUBWAY OWNER: my computer broke in the morning and neotec fixed it before the lunch rush came in. GREAT CUSTOMER SERVICE.

by opjoijioj
03/25/2007

Did a great job: Best Buy told me that it was unfixable. Neotec fixed it in an hour. Jeff really knows what he is doing.

by jimpage81
11/19/2006

WOW: The first people that really know what the are talking about. cheap and fast, and not a minute late.